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Integrated Ombudsman Scheme

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Banking Ombudsman Scheme

Banking Ombudsman Scheme PDF (192.65 KB)
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FAQs on Integrated Ombudsman Scheme 2021

FAQs on Integrated Ombudsman Scheme 2021 PDF (624.65 KB)

Inoperative Unclaimed Accounts

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Inoperative Unclaimed Accounts

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Request for Proposal (RFP)

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Request for Proposal (RFP) - Stressed Asset Management

Request for Proposal (RFP) - Stressed Asset Management PDF (351.27 KB)
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Request for Proposal (RFP) – Retail

Request for Proposal (RFP) - Retail PDF (364.18 KB)

MSME Accounts Applications Status

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MSME Applications received/sanctioned/rejected for the previous quarter

MSME Applications received/sanctioned/rejected for the previous quarter PDF (192.98 KB)

Secured Assets possessed under the SARFAESI Act, 2002

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Secured Assets possessed under the SARFAESI Act, 2002

Secured Assets possessed under the SARFAESI Act, 2002 PDF (244.37 KB)

Local Level Committees set up under the National Trust for the Welfare of Persons with Autism, Cerebral Palsy, Mental Retardation and Multiple Disabilities Act, 1999 and Branch-wise Nodal officer

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Local Level Committees set up under the National Trust for the Welfare of Persons with Autism, Cerebral Palsy, Mental Retardation and Multiple Disabilities Act, 1999 and Branch-wise Nodal officer

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DICGC Notice

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DICGC Notice – English

DICGC Notice - English PDF (1.40 MB)
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DICGC Notice – Hindi

DICGC Notice - Hindi PDF (1.46 MB)

List of branches providing doorstep banking services

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List of branches providing doorstep banking services

List of branches providing doorstep banking services PDF (229.82 KB)

Important Information

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Indian Currency notes explained

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Know your Bank Notes

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Customer Education Literature on SMAIRAC Norms

Customer Education Literature on SMAIRAC Norms PDF (292.39 KB)
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List of Discontinued Service Providers

List of Discontinued Service Providers PDF (223.21 KB)
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List of Authorised Persons and Authorised Electronic Trading Platforms (ETPs)

List of Authorised Persons and Authorised Electronic Trading Platforms (ETPs) PDF (265.92 KB)
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Display of Timelines of Credit Decision

Display of Timelines of Credit Decision PDF (258.16 KB)
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Indicative Timeline for Credit Decision for MSME loan applications

Indicative Timeline for Credit Decision for MSME loan applications PDF (116.51 KB)
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Code for Collection of Dues and Repossession of Security

Code for Collection of Dues and Repossession of Security PDF (431.91 KB)
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International Transactions on Debit Cards & TCS on LRS Transactions

International Transactions on Debit Cards & TCS on LRS Transactions PDF (484.95 KB)
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Linking of Pan with Aadhaar

Linking of Pan with Aadhaar PDF (660.03 KB)
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Code of Bank’s Commitment to Customers 2018

Code of Bank’s Commitment to Customers 2018 PDF (405.71 KB)
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Code of Bank’s Commitment to Micro and Small Enterprises, 2015

Code of Bank’s Commitment to Micro and Small Enterprises, 2015 PDF (375.04 KB)
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Do Not Disturb

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Complaints Grievance Redressal

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BANKERS’ GUIDE IBA

BANKERS’ GUIDE IBA PDF (1.81 MB)

Citizen Charter of SBM Bank

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Citizen Charter of SBM Bank

Citizen Charter of SBM Bank PDF (116.93 KB)

FEMA 8R FAQs

Safe Banking

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Mobile Privacy Guidance

Mobile Privacy Guidance PDF (10.96 MB)

Website Usage Terms

NEFT, IMPS, RTGS

GST Identification Number

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Goods and Service Tax (GST)

Goods and Service Tax (GST) PDF (553.48 KB)

Financial Literacy Week

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Financial Literacy

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Archive

Switch on- Digital Banking. Switch off- Corona

The Covid-19 pandemic has introduced a new reality and challenges worldwide. We encourage you to bank from the safety of your home via our digital banking channels/ platforms/ modes.

NEVER SHARE your Card Number, CVV, PIN, OTP, Internet Banking User ID, Password, or URN with anyone, as it can lead to unauthorised access to your account. | DIAL 1930 FOR ONLINE FINANCIAL FRAUD. REPORT ANY CYBERCRIME AT WWW.CYBERCRIME.GOV.IN | Dear Customer, in line with RBI regulation, if there are any changes/updates in the KYC documents you previously submitted with the Bank, please provide the updated documents within 30 days of such changes.

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