Important Alert: Fraudulent emails impersonating Bank employees are in circulation. Do not click links or share information unless the email is from @sbmbank.co.in.

Integrated Ombudsman Scheme

PDF

Banking Ombudsman Scheme

PDF (192.65 KB)
PDF

FAQs on Integrated Ombudsman Scheme 2021

PDF (621.16 KB)

Inoperative Unclaimed Accounts

PDF

Inoperative Unclaimed Accounts

OPEN PAGE

Request for Proposal (RFP)

PDF

Request for Proposal (RFP) - Stressed Asset Management

PDF (351.27 KB)
PDF

Request for Proposal (RFP) – Retail

PDF (364.18 KB)

MSME Accounts Applications Status

PDF

MSME Applications received/sanctioned/rejected for the previous quarter

PDF (194.72 KB)

Secured Assets possessed under the SARFAESI Act, 2002

PDF

Secured Assets possessed under the SARFAESI Act, 2002

PDF (255.92 KB)

Local Level Committees set up under the National Trust for the Welfare of Persons with Autism, Cerebral Palsy, Mental Retardation and Multiple Disabilities Act, 1999 and Branch-wise Nodal officer

PDF

Local Level Committees set up under the National Trust for the Welfare of Persons with Autism, Cerebral Palsy, Mental Retardation and Multiple Disabilities Act, 1999 and Branch-wise Nodal officer

PDF (409.03 KB)

DICGC Notice

PDF

DICGC Notice – English

PDF (1.40 MB)
PDF

DICGC Notice – Hindi

PDF (1.46 MB)

List of branches providing doorstep banking services

PDF

List of branches providing doorstep banking services

PDF (229.82 KB)

Important Information

PDF

Customer Education Literature on SMAIRAC Norms

PDF (288.84 KB)
PDF

List of Discontinued Service Providers

PDF (223.21 KB)
PDF

List of Authorised Persons and Authorised Electronic Trading Platforms (ETPs)

PDF (262.45 KB)
PDF

Display of Timelines of Credit Decision

PDF (352.77 KB)
PDF

Indicative Timeline for Credit Decision for MSME loan applications

PDF (116.51 KB)
PDF

Code for Collection of Dues and Repossession of Security

PDF (428.41 KB)
PDF

International Transactions on Debit Cards & TCS on LRS Transactions

PDF (484.95 KB)
PDF

Linking of Pan with Aadhaar

PDF (660.03 KB)
PDF

Code of Bank’s Commitment to Customers 2018

PDF (405.71 KB)
PDF

Code of Bank’s Commitment to Micro and Small Enterprises, 2015

PDF (375.04 KB)
PDF

Do Not Disturb

OPEN PAGE
PDF

Complaints Grievance Redressal

OPEN PAGE
PDF

BANKERS’ GUIDE IBA

PDF (1.81 MB)

Citizen Charter of SBM Bank

PDF

Citizen Charter of SBM Bank

PDF (116.93 KB)

FEMA 8R FAQs

PDF

FEMA 8R FAQs

PDF (463.83 KB)

Safe Banking

PDF

Mobile Privacy Guidance

PDF (10.96 MB)

Website Usage Terms

PDF

Website Usage Terms

PDF (335.68 KB)

NEFT, IMPS, RTGS

PDF

NEFT, IMPS, RTGS

PDF (399.69 KB)

GST Identification Number

PDF

Goods and Service Tax (GST)

PDF (553.48 KB)

Financial Literacy Week

PDF

Financial Literacy

OPEN PAGE

Archive

Switch on- Digital Banking. Switch off- Corona

The Covid-19 pandemic has introduced a new reality and challenges worldwide. We encourage you to bank from the safety of your home via our digital banking channels/ platforms/ modes.

NEVER SHARE your Card Number, CVV, PIN, OTP, Internet Banking User ID, Password, or URN with anyone, as it can lead to unauthorised access to your account. | DIAL 1930 FOR ONLINE FINANCIAL FRAUD. REPORT ANY CYBERCRIME AT WWW.CYBERCRIME.GOV.IN | Dear Customer, in line with RBI regulation, if there are any changes/updates in the KYC documents you previously submitted with the Bank, please provide the updated documents within 30 days of such changes.

Request a call back