Grievance Redressal
PDF (192.65 KB))
SBM Bank (India) Ltd.
19th floor, Urmi Estate, 95, Ganpatrao Kadam Marg, Opposite Peninsula Business Park, Lower Parel (West), Mumbai- 400013.
Drop an email
customercare@sbmbank.co.in
Tollfree 1800 2099 335 1800 1033 817
For any insurance related grievances, Customer can reach out to the below mentioned link:
Insurance: If the Customer is not satisfied with the response or resolution provided by the Corporate Agent, within 14 days from the date of Grievance, he/she/they can write to Insurance Ombudsman at
In case you do not receive satisfactory response within 10 days please do write to our
Nodal Officer
Name : Ms. Reema Dalvi
Contact no. – 022 4302 8888.
Email ID – nodal.officer@sbmbank.co.in
SBM Bank (India) Ltd.
101, Raheja ‘First Floor, Free Press Journal Marg, Nariman Point, Mumbai – 400
021, Maharashtra
Drop an email
nodal.officer@sbmbank.co.in
Tollfree 1800 2099 335 1800 1033 817
For any insurance related grievances, Customer can reach out to the below mentioned link:
Insurance: If the Customer is not satisfied with the response or resolution provided by the Corporate Agent, within 14 days from the date of Grievance, he/she/they can write to Insurance Ombudsman at
In case you do not receive satisfactory response at Level 2 within 7 working days,
please do write in to our Principal Nodal Officer.
Name : Floyd Noronha
Contact no. – 022 4302 8888
Email ID – principalnodalofficer@sbmbank.co.in
SBM Bank (India) limited
2nd Floor, A Wing, Ackruti Trade Centre, MIDC, Andheri East. Mumbai, Maharashtra 400057
Drop an email
principalnodalofficer@sbmbank.co.in
Tollfree 1800 2099 335 1800 1033 817
PDF (192.65 KB))
SBM Bank (India) Ltd.
19th floor, Urmi Estate, 95, Ganpatrao Kadam Marg, Opposite Peninsula Business Park, Lower Parel (West), Mumbai- 400013.
Drop an email
customercare@sbmbank.co.in
Tollfree 1800 2099 335 1800 1033 817
For any insurance related grievances, Customer can reach out to the below mentioned link:
Insurance: If the Customer is not satisfied with the response or resolution provided by the Corporate Agent, within 14 days from the date of Grievance, he/she/they can write to Insurance Ombudsman at
In case you do not receive satisfactory response within 10 days please do write to our
Nodal Officer
Name : Ms. Reema Dalvi
Contact no. – 022 4302 8888.
Email ID – nodal.officer@sbmbank.co.in
SBM Bank (India) Ltd.
101, Raheja ‘First Floor, Free Press Journal Marg, Nariman Point, Mumbai – 400
021, Maharashtra
Drop an email
nodal.officer@sbmbank.co.in
Tollfree 1800 2099 335 1800 1033 817
For any insurance related grievances, Customer can reach out to the below mentioned link:
Insurance: If the Customer is not satisfied with the response or resolution provided by the Corporate Agent, within 14 days from the date of Grievance, he/she/they can write to Insurance Ombudsman at
In case you do not receive satisfactory response at Level 2 within 7 working days,
please do write in to our Principal Nodal Officer.
Name : Floyd Noronha
Contact no. – 022 4302 8888
Email ID – principalnodalofficer@sbmbank.co.in
SBM Bank (India) limited
2nd Floor, A Wing, Ackruti Trade Centre, MIDC, Andheri East. Mumbai, Maharashtra 400057
Drop an email
principalnodalofficer@sbmbank.co.in
Tollfree 1800 2099 335 1800 1033 817
If after having followed Steps 1, 2 and 3, your issue remains unresolved, or if you have not received response within 30 days of lodging a complaint, you may approach the Reserve Bank Integrated Ombudsman.
- Complaint lodging portal of the Ombudsman : https://cms.rbi.org.in
- Call Toll-free number: 14448
- Contact Centralised Receipt and Processing Centre, 4th Floor, Reserve Bank of India, Sector-17, Central Vista, Chandigarh - 160017
